Terms of sale

These terms apply to buying Premium in the Orazo app. The seller is Hugmify SAS. They complement the terms of use.

1. What Premium adds

The studio stays free, without limits. Premium adds speaking practice (the journeys, beyond the first chapter, which stays free), personalisation (the other companions, the colours) and sync of your scripts and progress between iPhone and Mac. One purchase covers both iPhone and Mac, with the same Apple ID.

2. Plans and prices

• Monthly: €4.99 a month, renewed automatically.
• Yearly: €34.99 a year, renewed automatically, with a 7-day free trial if Apple still offers it to you.
• Lifetime: €69.99, paid once, never renewed.

Prices in euros, all taxes included, for France. In other countries, the price shown by the App Store at the time of purchase applies. It is always shown before you confirm.

3. Payment

Payment, invoicing and renewal go through Apple, with the payment method of your Apple ID, under the Apple Media Services terms. We never see your card details.

4. Free trial

The 7-day trial applies to the yearly plan only, once. If you do not cancel it at least 24 hours before it ends, the yearly subscription starts and €34.99 is charged. You can cancel during the trial and pay nothing.

5. Renewal and cancellation

A subscription renews itself for the same length unless you cancel it at least 24 hours before the current period ends. To cancel: Settings › your name › Subscriptions on iPhone, or “Manage my subscription” in Orazo. Premium stays open until the end of the period already paid.

Deleting your Orazo account or the app does not cancel the subscription: that has to be done with Apple. If a price changes, Apple tells you before renewal and, for an increase, asks for your consent where the law requires it.

6. Lifetime purchase

The lifetime purchase opens Premium with no time limit, for as long as Orazo is offered, on every device of your Apple ID. To get it back on a new device, tap “Restore purchases”.

7. Withdrawal and refunds

Premium is digital content delivered as soon as you buy it. Refunds are requested from Apple, at reportaproblem.apple.com. In the European Union, Apple lets you cancel a purchase within 14 days, under its terms.

8. Guarantees

You benefit from the legal guarantee of conformity for digital content and services (articles L. 224-25-1 and following of the French Consumer Code). If Premium does not work as described, write to us: hello@getorazo.com.

9. Complaints

For a complaint, write first to Phrenel Lawson, who handles it for Hugmify SAS: hello@getorazo.com. You get a written answer.

10. Governing law

These terms are governed by French law, without depriving you of the more protective rules of where you live.

Version of 15 November 2026.